Pioneer Care Live (Dallas)

by AcademicLiveCare

High-quality, on-demand urgent medical and behavioral health care designed specifically for students. Pioneer Care Live is the best way to see a provider from your dorm, at home, or when you’re on-the-go.

Explore the Plan
Welcome

Your Telehealth Care Hub

These services are only available for the TWU Dallas and TWU Houston campus students.  TWU Denton students who are not on the student health insurance plan are not eligible for these services.  TWU Denton students have comprehensive resources available to them through Student Health and Counseling.  If TWU Denton students utilize this plan, they will be billed for the service.

24/7 In the Moment Counseling

24/7 live telephonic counseling for when you need to speak to someone immediately.

Urgent Medical Care

Access to immediate virtual non-emergency medical care.

Therapy

Schedule an appointment to talk through your mental health concerns on an ongoing basis.

Psychiatry

Mental health care and medication management from licensed psychiatrists

Nutrition

Get counseling and personalized nutrition plans from a registered dietician.

Financial Wellness

Get expert advice on managing your finances.

Additional Resources

Teletherapy User Guide
Get step-by-step instructions for scheduling an appointment with a certified therapist via the web.
Teletherapy Mobile User Guide
Get step-by-step instructions for scheduling an appointment with a certified therapist through the mobile app.
ASAP - Academic Student Assistance Program
Protecting Your Physical, Mental and Financial Wellbeing.
Sign up in the App
Sign up Online
Download and sign up in the AcademicLiveCare mobile app
Download the AcademicLiveCare app
 
Sign up using your school email address.
Complete your profile.
Enter the service key: ALC
Enter the coupon code: TWUDALLAS
You're ready to get care.
Sign up online at the ALC Portal

Visit the ALC Portal
 

Sign up using your school email address.

Complete your profile.

Enter the service key: ALC

Enter the coupon code: TWUDALLAS

You're ready to get care.